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When a new management system is introduced in a company, the key to success often lies in empowerment, as described in detail by L. David Marquet in his book “Turn the ship around”. The application of this method not only changes the management style, but also fundamentally reshapes the way performance is measured and managed within the organisation.
The empowerment approach is about decentralising decision-making power and responsibility, so that each individual employee can make decisions within his or her own area of work. This approach not only increases staff engagement and motivation, but also allows them to proactively participate in measuring and improving their performance.