Objective and data-driven communication with PCS

Objective and data-driven communication with PCS

Communication plays a key role in our everyday relationships, from workplace interactions to personal relationships. To be truly effective, it is important to understand how to move from the shadows of subjectivity to the luminous heights of objectivity. This can be helped by the Performance Control System (PCS), a well-structured framework for improving communication and performance.

Basics of the Performance Control System (PCS)

PCS is an integrated framework that helps organisations to objectively assess and improve their performance. It focuses on fact-based decision making, continuous feedback and data-driven communication. PCS supports teamwork and effective communication within the organisation, from the operational level to the board, through well-defined management rules that govern day-to-day operations.

The benefits of PCS:

1. Data-driven Communication

In PCS, communication is based on reliable data and objective information, which is defined through performance indicators (KPIs) linked to the organisational strategy. This allows for fact-based decision-making and helps eliminate the distorting effects of emotions or personal opinions.