Active Listening: the Secret of Effective and EQ-Driven Leaders

Active Listening: the Secret of Effective and EQ-Driven Leaders

While communication is the cornerstone of human relationships, many people overlook its most important part: active listening. This skill is essential for managers in particular, but it’s actually useful for anyone, whether it’s a meeting at work, a conversation with friends or settling a family dispute.

What is active listening?

In active listening, we listen fully to the other person, understand their message and give feedback on what we have heard. This means not only listening to the words, but also interpreting the emotions, body language and the connections between them.

Why is active listening important for leaders?